HOW ZI WORKS
AI that does the work,
with you in charge.
Tell ZI what you want done. It turns that into a plan, asks permission where you want it, does the work across your channels and tools, and proves the result.
Three levels of autonomy
You choose, per channel and per action.
01CopilotZI suggests. Your team does everything.
Drafts replies for you to sendFlags who needs a call today
02AssistZI prepares; nothing goes out until someone approves. The default.
Replies wait in an approval queueFollow-ups prepared, not sent
03AutopilotZI acts on its own, only for the actions you choose and within your rules.
Answers routine questions and books 24/7Hands anything sensitive to your team
Grounded, not guessing
Every answer shows where it came from.
Suggested reply · exampleHigh confidence“Yes — the 2BHK units in Tower B start at ₹72L and possession is planned for March 2027. Rohan can show you Saturday 11:30 or Sunday 4:00. Which works?”Price list · uploaded 28 SepCalendar · liveBrand voice
Only your sourcesAnswers come from your website, price lists, policies and approved replies — never made up.
Confidence you can readEvery draft shows how confident ZI is and why, so you know what to check.
Tested before it talksTry ZI on past conversations and fix its answers before it talks to customers.
Spend you controlCaps per action type and per month. You see the cost of every action.
What ZI never does
Hard limits, on every plan.
Gives medical, legal or financial advice
Promises prices it can't find in your sources
Messages people who opted out
Messages large audiences without approval
Pretends to be a human when asked
Trains shared models on your customers' data
ZI is model-neutral: it routes each task to a suitable AI model behind the scenes, so your results don't depend on any single AI vendor.