WhatsApp is connected with you by a person at ZiReach. Here is how to ask, and what each status on the card means.
How to ask
- Open Settings and choose WhatsApp.
- On the WhatsApp Business card, choose Request setup.
- We get in touch to book a time, and a person at ZiReach connects your number with you.
You do not need to do anything technical before you ask.
Who can ask
An Owner or an Admin asks straight away. A Manager can ask too, but the request goes to an Owner or an Admin to approve first, and nothing is set up until they do. Everyone else sees who to ask.
What the status means
- Not set up: no request yet.
- Waiting for approval: a Manager asked, and an Owner or Admin has not decided yet.
- Requested: we have your request and will get in touch to book a time.
- In progress: setup is booked for the date shown.
- Connected: messages from customers now arrive in your Inbox.
Good to know
The card lists what a connected WhatsApp number lets ZiReach do: send messages, receive messages and use message templates.
Still stuck? Tell us what you were trying to do.Email hello@zireach.com